To book a counselling appointment contact us at:
- in person at the Wellness Centre (8:30 a.m.– 12 p.m. and 1 p.m. - 4:30 p.m.).
- or visit our walk-in hours Monday & Friday from 1:00pm-4:00pm and Tuesday from 5:00pm-8:00pm).
Please try to be on time for your appointment. If you are more than 15 minutes late for an appointment, it may be cancelled. When possible, we request that you cancel any appointment at least 24 hours in advance.
What to expect at your first visit
Before meeting with your counsellor, you will be asked to fill out an intake form on which you will provide personal information such as demographic information, health information, and your reasons for seeking counselling.
When meeting with your counsellor, they will ask questions to obtain some background information on the concerns or issues you have come to discuss with them.
The information you provide to your counsellor is confidential, with the following exceptions:
- We are required by law to report to the appropriate authorities any suspicions that a child (under 18) or elderly person (over 65) has been or is being abused.
- If we suspect that you are in serious and imminent danger of hurting yourself or another person, we may need to reveal to an appropriate third party enough information to help you.
- If you are involved in a legal proceeding, the court may subpoena our treatment records. This is a rare occurrence, but you should be aware of the possibility.
- Student Life values a team approach to assisting people. With your permission, staff working in different areas within this department (e.g., Wellness Centre, Meighen Centre, etc.) may consult with one another, if necessary, to ensure you are receiving the best possible care.
Please be assured that information will not be shared with family members without your consent, nor will it become part of your university record.