Facilities Management

Frequently Asked Questions

• I have never had to pay for the services provided by Facilities Management before. How do I find out about what I will not have to pay for?

Please call 364-2444 or check out the Policies page for more information

• How do I find out a price for a project?

Please call 364-2444 or check out the Policies page for more information.

• Whom do I call with questions regarding routine cleaning needs?

Please check out the page for academic building or residence building custodial information or email fixit@mta.ca.

• How do I arrange for special project cleaning needs?

Please email fixit@mta.ca

• How are projects scheduled?

Projects are scheduled according to many factors. Please visit the Projects page for more information

• How are project priorities established?

Project Priorities are established based on the severity of the issues involved, costs, etc. Please visit the Projects page for more information.

• Whom do I contact regarding a new project, maintenance work and general information?

Please email fixit@mta.ca

• What is the approval process for Alterations and Renovations (A & R)?

Please email fixit@mta.ca with alterations and renovations requests.

• In the case of an accident or emergency whom do I call?

Please call 911 if it is critical, or see the Emergency Information page for more information and other numbers for more campus related emergencies.

• Whom do I call for emergency maintenance/repairs?

Please email fixit@mta.ca or call 364-2444

• How do I request routine maintenance/repairs (non emergency)?

Routine maintenance requests can be made by sending an e-mail to fixit@mta.ca

• Who can answer questions about recycling/waste removal and specific collection schedules?

Please phone 364-2597 or visit the information page for academic buildings or residence buildings for more information

• Whom do I call to report pest control problems?

Please email fixit@mta.ca or call 364-2444.

• Is the Timetable available on the web?

Yes. Please visit the Building Hours page.

• Whom should I contact to book a room for a class?

Class bookings are done by Jon Parsons, Student Services. For a one time room booking, i.e. not a regularly scheduled classroom booking, please email bookit@mta.ca.

• Whom should I contact to book a room for an event?

Extra Curricular room bookings are handled through Facilities Management. Please visit the Room Bookings page for more information.

• What is the Security Services telephone number?

364-2228 or 364-2251

• Is there parking for persons with disabilities/medical conditions?

Contact Grounds Superintendent for special permission, Andrea Ward or call 364-2444.

• Is there overnight parking?

Yes. See Parking Policy

• Is there reserved parking?

Yes. See Parking Policy

• Is there guest parking?

Yes. See Parking Policy

• Who looks after space issues?

All room bookings that are not regular class meetings are done through Facilities Management. Office space should also be allocated through Facilities Management.

• Whom do I call regarding space issues?

Please call Facilities Management at 364-2444

• Whom do I contact for furniture, equipment and supply moves?

Please call Facilities Management at 364-2444

• Whom do I call to request special attention to snow and ice control hazards?

Please call Facilities Management at 364-2444