Session Abstracts

New Trends in Online Learning
Speaker:
Stephen Downes, National Research Council
Abstract
From block-chains to badges, from CASS to competencies: in this talk Stephen Downes outlines some of the new trends shaping the future of on-line learning in 2016. He will describe and critique recent efforts to promote the personalization of learning through the use of competency definitions and learning profiles, describe distributed community formation through the use of personal analytics, and outline new achievement recognition systems ranging from badges and credentials to encryption-based certificate systems.
Time:
8:45 - 9:45 AM
Date:
Wednesday, June 8, 2016
Location:
Dunn Building, Wu Centre Auditorium room 113

Delivering on "The Promise"
Speaker:
Roger Clague, Yuba Community College District
Abstract
2027 ....Technology is no longer in the classroom; technology becomes the classroom! “Virtual education, or tele-education, provides tremendous improvements in the availability and quality of education, at far lower costs to society. The “tele-generation” is changing physical socialization into virtual socialization”
Dennis Bushnell – Chief Scientist, NASA Langley Research Center.
A fireside chat … for over a quarter of a century we have been promising "any time, any place, anyhow; individualized, customized, personalized learning". With the advent of ubiquitous access, BYOD, Web based streamed media and IP Video we can finally deliver on The Promise! Technology, easy … people, that’s the hard part!
Time:
10:15 - 11:00 AM
Date:
Wednesday, June 8, 2016
Location:
Dunn Building, Wu Centre Auditorium room 113

Infrastructure for the Infrastructure
Speaker:
Peter Jacobs, University of New Brunswick
Abstract:
A key element required to advance computing excellence is the underlying network. For almost five years now NBREN, New Brunswick’s Research and Education Network, has been providing the network connection for provincial university and college campuses as well as access to upstream services. Universities, colleges and research labs are co-located in six cities and towns in NB and this provided a perfect opportunity to build a shared network that interconnects more than 30 sites. Institutions leverage the network for all communications – amongst their campuses, between institutions, and to the world …  and beyond! The capacity of the network has facilitated the establishment of two shared data centres, increasing cooperation while greatly reducing costs. Development and upgrades to the network have continued over the first five years of operation and there are no signs of letting up. This presentation will provide an overview on the state of NBREN, its power, capabilities, and resiliency features that aim to provide a highly reliable platform. We will also review recent significant upgrades and outline what is planned for the months and years ahead.
Time:
2:15 - 3:00 PM
Date:
Wednesday, June 8, 2016
Location:
Wu Centre Auditorium, Dunn 113

Cloud Computing
Speaker:
Jirka Danek, Rogers Communications
Abstract:

Having the right tools and technology enables business collaboration, and employees who are able to work flexibly are more engaged. Mobile technology has changed business, making work a thing people do, not a place people go. As organizations adopt new mobile and workplace technology to embrace more business collaboration styles, our workforce is being revolutionized.

Our mobile driven technology provides employees with the ability to react quickly and collaborate seamlessly from anywhere at any time, increasing engagement and productivity.

We know that it’s crucial to keep your business data secure on both company-owned and personal devices, controlling how company devices access your network. We’re committed to ensuring your solutions are carefully managed and drive the best business results. Learn how advances in workforce technology can foster creativity, productivity and collaboration, making your workforce a force to be reckoned with.

  • Cloud 101 definition
  • Global, US & Canadian market scope and trend
  • What Business leaders and CIOs are thinking about (Pros and Cons)
  • The Sovereignty agenda
  • Is Cloud the next Industrial revolution – how it relates to the Canadian Economic Growth and GNP
  • A CIOs roadmap to Cloud adoption
Time:
2:15 - 3:00 PM
Date:
Wednesday, June 8, 2016
Location:
Dunn 108

MyNSFuture - Electronic Transcripts as a Service
Speaker:
Ross MacDougall, President, Concertia Technologies Inc.
Abstract

Ross MacDougall is President of Concertia Technologies Inc. He holds a Bachelor of Science in Mathematics and Computer Science from St. Francis Xavier University. He has over thirty years of experience across a wide range of information and communication technologies (ICT) and has provided on-site expertise to customers across North America, Europe and the Caribbean in the areas of strategy, enterprise architecture, software development, system migrations and conversions. Ross is responsible for the strategic development of Concertia. His primary area of focus is in identifying how advances in telecommunication and information technologies can be leveraged to deliver value to his customers.

Concertia Technologies Inc. is an Information and Communication Technology (ICT) Professional Services firm based in Halifax, Nova Scotia. Concertia is an IBM Premier Business Partner focused on Smarter Process through Business Process Management and Operational Decision Management solutions for the telecommunications, higher education, utility, healthcare and insurance industries.

Time:
3:15 - 4:15 PM
Date:
Wednesday, June 8, 2016
Location:
Wu Centre Auditorium, Dunn 113

Managing Your IT Career in a Period of IT Transformation
Speaker:
Dwight Fisher, Dalhousie University
Abstract
Cloud computing, diminishing provincial budgets, shifting to shared services and empowered users are all factors that are changing the landscape of IT departments in higher ed. There are indeed challenges for the IT professional, yet opportunities as well. This session will focus on you, the IT professional, and what you can do navigate the changes and maintain the skills and competencies in a changing IT landscape.
Time:
3:15 - 4:15 PM
Date:
Wednesday, June 8, 2016
Location:
Dunn 108

Documentation Management
Speaker:
Janice El-Bayoumi, Director of Quality Assurance and Process Management, Information Technology Services, University of New Brunswick
Abstract
Need to get your department’s information under control? Even in the absence of formal records management and fancy tools – you can get that information under control. Using the processes, techniques and best practices described in this presentation .... and a lot of patience, your information can become an asset for improved operational efficient and effectiveness….instead of " %@*&$&(! "
Just a few benefits of getting that info in order are: 
  • Improve efficiency
  • Reduce single points of reliance
  • Improve service quality
  • Improve security
  • Reduce errors in behind the scenes operational work
  • Reduce training costs
Time:
4:15 - 5:00 PM
Date:
Wednesday, June 8, 2016
Location:
Wu Centre Auditorium, Dunn 113
Instructional Design Meets Moodle
Speaker:
Toni Roberts, Mount Allison University
Abstract
Instructional design is increasingly important in online environments and LMSs. But what are the limitations of instructional design? Is instructional design too prescriptive? Do universal design, learning outcomes and learning goals foreclose on creativity? What is the role of students in this context? This presentation explores some of these questions and asks participants to consider how we can create open spaces for learning and creativity while providing structure against an increasing demand by universities to attend to and demonstrate learning outcomes have been met. This is an interactive session and will involve participation from attendees.
Time:
4:15 - 5:00 PM
Date:
Wednesday, June 8, 2016
Location:
Dunn 108

East Coast Network (ECN) / Higher-Ed IT Shared Services (HISS) Update - A Continuing Success Story
Speaker ECN:
Helmut Becker, Mount Allison University
Dan Hurley, Saint Thomas University
Dave Totten, University of New Brunswick
Abstract ECN:
After more than forty years of successful cooperation, the ECN has embarked on new initiatives over the last few years to more tightly integrate their IT operations. A three year strategic plan was collectively created and is now being executed. The latest initiatives include amongst others a shared SharePoint infrastructure and dedicated staff supporting it as well as a move to consolidate data centres at UNB’s recently opened, state of the art facility. A recent addition to the plan is to look at cybersecurity in a cooperative manner.

Speaker HISS:
Dwight Fischer, Dalhousie University
Perry Sisk, Saint Mary’s University
Todd Williams, Higher-Ed IT Shared Services
Abstract HISS:
Nova Scotia’s 11 Post-Secondary institutions are collaborating on IT shared services. In the second year of operation HISS has put consortium agreements in place for Microsoft and Mobility, developed an infrastructure and DR strategy, and is supporting MS Office365 implementations across eight of the member institutions. Partnering with the Province on a Second Operational Service 2OS for hybrid cloud infrastructure, HISS members are looking at the feasibility of shared network management and building on the success of ACORN-NS.
Time:
8:30 - 9:15 AM
Date:
Thursday, June 9, 2016
Location:
Wu Centre Auditorium, Dunn 113

Info-Tech
Speaker:
Janice El-Bayoumi, University of New Brunswick
Abstract
In spring 2016 ITS got a subscription to Info-Tech Research Group. Info-Tech states that its mission is to help IT leaders and their teams to systematically improve their core processes and governance and to successfully implement critical technology projects. Since the subscription began UNB ITS has used many of Info-Tech’s services such as surveys, guided implementations and consults on specific work already in progress. We will cover the pros and cons of our experience along with tips and tricks for getting the most from the subscription.
Time:
8:30 - 915 AM
Date:
Thursday, June 9, 2016
Location:
Dunn 108

TeamDynamix
Speaker:
Peter Baxter, Acadia University, Manager, Enterprise Systems
Abstract
Over the summer of 2015 Acadia Technology Services implemented an IT Service Management (ITSM) product called TeamDynamix. Launched in August, the Hub Service Portal, as it was branded, was a new way for the university community to access services on the web. It provided improved transparency in the management of service requests, along with new self-service options to help resolve issues faster. With a mobile friendly design, visitors use a preferred device to access the site featuring a Services tab outlining the catalog of services provided by the department along with important details on how to initiate a request for help. The Knowledge Base tab provides articles on a variety of subjects curated by Technology Services staff. The articles suggest solutions to commonly encountered technology problems. Fully searchable, the site allows relevant content to be quickly identified.During the fall implementation of the Project and Portfolio Management (PPM) portion of TeamDynamix was undertaken with that functionality being launched in November. Executive Director, Gary Doucette, explained, 'introducing project management capabilities to the Hub Service Portal allows us to effectively engage and collaborate with project stakeholders across the campus.'
Project requests are initiated through the Hub Service Portal then tracked through the review and approval process. Once approved a dedicated project site is available for stakeholders to collaborate on project activities. "The site allows me to manage all aspects of a project", says Greg Deveau, Project Manager with Technology Services, "stakeholders can access the site to check status, review plans or even report an issue. We're anticipating improved communication and engagement within our project teams". Our presentation will describe how Acadia has advanced computing excellence through the implementation of the Hub Service Portal. We will share our approach to implementation, lessons learned through the process and demonstrate some product highlights. We will also discuss next steps we hope to achieve to make TeamDynamix a more comprehensive solution for the institution.
Time:
9:15 - 10:00 AM
Date:
Thursday, June 9, 2016
Location:
Wu Centre Auditorium, Dunn 113


The Challenges of a Multi-year, Multi-stakeholder Project Implementation
Speaker:
Indranil Dutta, Acting Manager, IT Development Enterprise Application Services, Dalhousie University
Abstract
The implementation of medium to large IT projects across an organization involves stakeholders with different business cycles and operational issues. Stabilizing the changes in the business processes, that are associated with new technical solutions, need time and resources that are often in excess of initial estimates. Ongoing communications to different stakeholders during the project life cycle is critical. Management of end user expectations and experience is vital to the success of the project. This presentation will share some lessons learned from an ongoing multi-year, multi-stakeholder project at Dalhousie University. In this presentation the following issues will be looked at:
  • Expectations at the strategic level
  • Communication and the lack thereof
  • The "policy" paradox (when implementation milestones are planned before corresponding policies are in place).
  • Project planning and scheduling over the long and short term.
  • The "battle" for resources
  • Arbitration and the decision making process
  • Integrators versus data stewards
  • The role of the Change Manager
  • In summary: Lessons Learned (Dos and Don'ts)
Time:
9:15 - 10:00 AM
Date:
Thursday, June 9, 2016
Location:
Dunn 108
Town of Sackville IT Services
Speaker:
Helmut Becker, Director of IT Services, Mount Allison University
Jamie Burke, MCIP, RPP, Senior Manager of Corporate Projects, Town of Sackville
Abstract
A new IT agreement is a win-win for the Town of Sackville and Mount Allison University. Both organizations are facing increasing budget pressures and are needing to maintain or improve IT services in a cost effective manner. Through cooperative dialogue and a strong interest to partner with one another, both organizations found a way to achieve their goal for their respective organizations. The Town draws on the numerous and diverse team of IT professionals in Mount Allison’s Computing Services Department. In return, the University receives funding from the Town to cover half of a full-time employee, which supplements the needed IT services for the University. This cooperative partnership is now in its second year and both sides are very satisfied with the outcome. The Town has enhanced its overall IT environment through the services from a team of IT professionals for ~50% of the cost that an equally qualified consultant would charge. At the same time, the University has increased its IT services capacity at no additional cost to assist the needs of the university, as well as addressing the IT requirements of the Town. The end result demonstrating the sum of the parts is greater through a collaborative approach
Time:
10:30 - 11:15 AM
Date:
Thursday, June 9, 2016
Location:
Dunn 108

Researchers without servers
Speaker:
Peter Jacobs, University of New Brunswick
Abstract
For years we have seen the proliferation of research servers on our campuses. In most cases they are placed under a desk, they are underutilized, poorly patched, highly exposed to the Internet, rarely backed up, and a risk to data and intellectual property. Beyond that, all is well! In order to better support researchers and reduce the effort around assisting them to clean up after attacks or crashes ITS offered two new services – server co-location and Virtual Services (VS). The VS offering provides scalable compute power and storage to meet the researcher’s needs. Our Virtual Server offering has taken off with a number of researchers abandoning their own servers in favour of a VS. They receive a server with the OS of their choice patched and managed by ITS, as much storage as they wish to purchase, and all backed up via UNB’s backup solution. This talk will outline how we got started with the offering, how we calculated our costs and provide the service to UNB’s campuses, and the resulting benefits.
Time:
10:30 - 11:15 AM
Date:
Thursday, June 9, 2016
Location:
Dunn 106


AUCTC 2016 Social Events

Banquet Dinner
Special thanks to Eastlink for hosting this event.
After a full conference day, please join us in Wallace McCain Student Centre's beautiful Tweedie Hall for linen service dinner featuring a carved beef buffet. Digest the day’s events and mingle with your fellow conference attendees while partaking of this delicious meal.
Time:
6:30 PM
Date:
Wednesday, June 8
Location:
Tweedie Hall, Wallace McCain Student Centre, Main Floor Lobby

An Evening of laughs, fun, and music.
Cheers to Bullet proof for hosting this event.
Gracies will be transformed into a space to relax and enjoy some great entertainment. Patty O’Boy will get this party started. There will be some great laughs provided by a variety of performers from Yuk-yuks.
Time:
8:30 – 11:30 PM
Date:
Wednesday, June 8
Location:
Gracie’s / The Pond, Wallace McCain Student Centre, Lower level