Contemporary Canadian Government & Politics:
A Practical Research Guide

Introduction   Starting   Clarifying   Bibliographies   Finding & Evaluating
Primary Sources   Special Topics   Citing Sources   Ask Your Librarian!   Detailed Table of Contents
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5. Using Primary Source Material
Introduction Selected Primary Sources and their Finding Aids

Selected Primary Sources and their Finding Aids: What Is Happening Now -- Contacting People

What Was Said What Was Written Personal Papers Recorded Images
Introduction Political Parties Government Courts News Sources Getting Involved

Not all information is written down, available on the Internet, recorded on tape or in a library. In some cases, people may be the best sources of information, especially when very current information is needed.

If you have confirmed that the person in a government position or politics that you wish to contact has not already answered your questions in a previous interview, speech, or in the House of Commons Debates or a committee meeting, in an article or book, it may be appropriate to conduct your own interview with the person. Contacting people is so much easier and cheaper to do now through e-mail and online mail forms on the Internet, than it was in the past, but that does not mean it should be done without careful preparation. Whether you conduct a formal interview or just ask a few questions, by telephone, e-mail or other method, you should be well into your research before even considering this option.
NOTE: Do as much research as possible first so that you have an understanding of the topic, can ask succinct and intelligent questions, will be able to understand the responses, and won’t waste the interviewee’s time.
TIPS for interviewing someone on the telephone or by e-mail:
  • make sure the person you address is an expert or a reputable source for the information;
  • explain who you are and the purpose of your research and what you will be using it for;
  • ask specific questions that can be answered quickly and easily by the interviewee, not broad or vague questions;
  • be succinct, clear, and polite in your request (you are asking a favour and they do not have to help you);
  • make it as easy, quick, and pleasant for them as possible;
  • write a thank-you note to anyone who was helpful who does not get paid to help you.
  • cite the interview in your bibliography or reference list (see Part 7 Citing Sources Used -- Primary Sources for details).
See also:
"The Art of Getting Help". By Phil Agre.http://polaris.gseis.ucla.edu/pagre/getting-help.html Originally published in The Network Observer, vol. 1, Number 2, February 1994.
This is an excellent little article on the basic principles of getting help effectively. It includes requesting help by e-mail and in person.
Back to the Top People in Politics
Contacting People in Government:

For tips on accepted forms of address (opening and closing salutation for letters and how to address federal and provincial government officials in conversation) see Scott's Canadian Sourcebook. Available in most libraries.


Individuals:

Government Electronic Directory Services (GEDS). http://direct.srv.gc.ca/cgi-bin/direct500/HE
This is the main federal government directory online. Use it to find all federal public servants in Canada. Information provided can include: Telephone and fax numbers, mail and e-mail addresses and position within the Government of Canada hierarchy.
Members of Parliament. http://www.parl.gc.ca/ Click on "Senators and Members". Under the headings for the Senate and the House of Commons, click on "Current".
House of Commons: Members are listed with their constituency, political affiliation, province, telephone and fax numbers, e-mail address, and mailing addresses in Ottawa (postage-free) and their constituency office. A search feature is also provided here where you can enter your postal code to find out who your MP is.
Senate: Links to Senators' private web sites and their postage-free mailing address in Ottawa.
Scott's Government Index. 1972 - . Updated 3 times/year.
This is a directory of government offices and employees for Canadian federal, provincial and territorial governments. It provides the phone number, address, email, etc. for ministries, agencies, boards and commissions, as well as for senior employees. The "Government Watch" section in the front of each volume lists changes in senior positions since the last edition.
Canadian Representatives Abroad. Dept. of Foreign Affairs and International Trade. http://www.dfait-maeci.gc.ca/world/embassies/cra-en.asp
Use this directory to find staff at embassies, consulates, high commissions and offices around the world. It can be searched by region, city, country or last name.
Canadian Missions to International Organizations. Dept. of Foreign Affairs. http://www.dfait-maeci.gc.ca/world/embassies/international-en.asp
Provides the address, telephone and fax numbers, e-mail, Internet URL and the names of all Canadian staff assigned to permanent missions (WTO, UN, EU, OAS, etc.).

Individual Offices:

Burolis: Directory of Offices and Facilities. Canada Public Service Agency. http://www.psagency-agencefp.gc.ca/burolis/home-accueil_e.asp
This searchable directory provides contact information (telephone and fax numbers, address and languages of service provided) for all the individual offices of a federal government department or agency where service is provided to the public.
List of Canadian Government Offices Abroad. Consular Affairs, Dept. of Foreign Affairs. http://www.voyage.gc.ca/main/foreign/fordest/foreign_view_client-en.asp
Use to find offices offering consular assistance in foreign countries. Search by country to find address, telephone number and a link to the office's web site, if any. Emergency contact numbers in Canada and abroad are also provided.

Departments, Agencies and Parliamentary Committees:

Parliamentary Committees. http://www.parl.gc.ca/. Select "Committee Business"
House of Commons Committees: From the window on the left side of the screen, under the House of Commons heading, click on "Committee List". Select the committee to see contact information (mailing address, telephone and e-mail address) for the Committees Directorate.
Senate Committees: From the window on the left side of the screen, under the Senate heading, click on "Committee List", select a committee, then click on "Contact Information" for the telephone numbers of the Committee Clerk, Administrative Assistant and General Information, for the fax number and mailing and e-mail addresses.
InfoSource: Directory of Federal Government Enquiry Points. Treasury Board Secretariat. http://infosource.gc.ca/. Select "Directory of Federal Government Enquiry Points" from the window on the left side of the screen.
Use this to find contact information for federal government departments and agencies. Information provided includes Telephone (TTY and toll-free) and fax numbers, mail and e-mail addresses, and Internet site URLs.
Web Sites of Federal Government Departments and Agencies. List of links available at the official Canada Site.
Most federal government web sites provide a "Contact Us" page with contact information.

Help Finding Government Contact Information:

Contact Your Government. Canada Site. http://canada.gc.ca/directories/direct_e.html
Links are provided here to directories for government telephone numbers, e-mail addresses and service centres. From here you can also find your Member of Parliament by name, riding, or your postal code.
Service Canada Access Centres. http://www1.servicecanada.gc.ca/en/gateways/where_you_live/menu.shtml
This page lists the Government of Canada centres where you can receive general assistance in person.
Telephone Access to Government of Canada Information. Canada Site. http://canada.gc.ca/directories/infor_e.html.
This page provides details on the toll-free (1-800-OCANADA) number for information on federal government programs and services. Includes the toll-free numbers for access from outside of Canada.
See also the Government pages of your local telephone book.
Back to the Top People in Government
Contacting People in Politics:
Contact information available for each political party varies. Party web sites usually include various ways of contacting the party: mailing address, phone, email address, blogs, web forms, etc. Some also include links to the provincial and territorial associations, federal riding association President, federal candidates and their e-mail addresses and personal web pages. Use the List of Registered Political Parties below to link to the web sites of the federal political parties in Canada.
List of Registered Political Parties and Parties Eligible for Registration. Elections Canada. http://www.elections.ca/. Click on "Political Parties, Candidates and Others", then "Information for the Public".
With each party listing are provided the address, telephone and fax numbers for the party headquarters, the name of the Leader, Chief Agent and Auditor, and a link to the party's Internet site.
List of Electoral District Associations. Elections Canada. http://www.elections.ca/. Click on "Political Parties, Candidates and Others", then "Electoral District Associations".
Officers of Party Caucuses and Executives of Federal Political Parties. Library of Parliament, Information and Documentation Branch. http://www.parl.gc.ca/information/about/Related/parties/caucus.asp?Languag=E
Listed here are the names of the Party Leader, Deputy Leader, Caucus Chair and Deputy Chair, Whip, Deputy Whip, Party President and Director or Federal Secretary for each of the official parties represented in Parliament. NOTE: No contact information is provided. For contact information see the List of Registered Political Parties and Parties Eligible for Registration.
Introduction Political Parties Government Courts News Sources Getting Involved
What Was Said What Was Written Personal Papers Recorded Images
Introduction Selected Primary Sources and their Finding Aids
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Primary Sources   Special Topics   Citing Sources   Ask Your Librarian!   Detailed Table of Contents

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