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TEACHING & LEARNING: SEEKING USEFUL FEEDBACK FROM STUDENTS


Seeking Student Comments: Why
Bother?
by Eileen Herteis

What is SEEQ?

Student Ratings and Research Literature

An Abbreviated History . . .

SEEQ and You
by Toni Roberts

Why bother? Acquiring feedback on your teaching can help you . . .

SEEQ Form in PDF - Short

SEEQ Form in PDF - Long

What is SEEQ?

The Students’ Evaluation of Education Quality (SEEQ) was developed by Dr. Herbert Marsh, University of Western Sydney. Marsh is an internationally recognized expert in the area of psychometrics.

Now in the public domain, SEEQ has been extensively tested and used in more than 50,000 courses with over one million students at both the graduate and undergraduate levels. For example, it has been used at the University of Manitoba for a number of years, and Saint Mary’s University has just adopted it campuswide after extensive research.

Professor Self-Rating
The first step in using the SEEQ form is to consider your own teaching, using a self-rating survey. This survey, to be done before you look at the student responses, allows you to place the student comments in the context of your own goals for that class and your own analysis.

Core Features of SEEQ
Using a five-point scale (strongly agree-agreeneutral- disagree-strongly disagree), the SEEQ examines eight characteristics of effective teaching:

1. Learning
2. Individual Rapport
3. Enthusiasm
4. Examinations
5. Organization
6. Breadth
7. Group Interaction
8. Assignments

Each of these categories contains three or four questions. For example, the Learning category looks like this, with students responding on a five-point scale:

LEARNING
1. I found this course intellectually challenging and stimulating.
2. I learned something that I consider valuable.
3. My interest in the subject increased as a consequence of this course.
4. I learned and understood the subject materials of this course.

There are also two overall questions that ask students to rate the course compared to others taken at Mount Allison and the instructor compared to others at the university.

Students are asked to provide data about their expected grade, whether the course is elective, etc., and to comment on the workload/difficulty of the course.

Two open-ended or narrative-response questions end the questionnaire:

1. Which characteristics of this instructor or course have been most valuable to your learning experience?
2. Which characteristics of this instructor or course are most important for him/her to improve (particularly aspects not covered in this form)?

Additional Features
The SEEQ form has a rich question bank from which faculty can choose questions that reflect their own teaching context: labs, studio, handson learning. Of course, you can always compose your own questions, too. An entire department that has revamped its curriculum, for example, can tailor questions to give it the student feedback it requires for a number of courses over a number of years.

Strengths of the SEEQ Form
Through this combination of self-reflection and reading students’ comments, professors enter a cycle of continuous improvement. SEEQ provides valid information on strengths, and it also helps them focus on opportunities for improvement so that they can set priorities and discover means to become more effective teachers.

Student Comments Need Context
The SEEQ instrument, like any questionnaire, is only one source of information on our teaching. Student comments are meaningful when they are compared with previous years’ responses; when they are put in the context of the individual teacher’s objectives for the course; and when they are housed within a comprehensive document, such as a teaching portfolio, that provides an array of evidence of teaching
accomplishment from a variety of sources: self, students, peers and colleagues.


© 2007 Mount Allison University
Maintained by the PCTC
October 1, 2007