Beware of Phishing!
Phishing is the process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication.
No representative of Mount Allison, such as the Computing Services Helpdesk or the Registrar’s Office, will ask you for the type of info that email phishing attempts are looking for, especially passwords. The Registrar's Office will already have the majority of this type of information if you are a student. Mount Allison staff will NEVER ask for your password.
This warning extends to emails that have a link asking you to verify your password - we do not do this. In communications from Computing Services, we try to minimize the links we send you, but if we do send a link, it will be at mta.ca. Please see the example of a phishing email below for some suggestions on what to look for.
If you realize that you have replied to a phishing email, please change your password immediately. If you are not sure that an email is really from the Helpdesk, please contact by email at firstname.lastname@example.org, by phone at 506-364-2473 or visit the Helpdesk in Bennett 107.
The only time we will ask you for account information is when you initiate contact with the Helpdesk. In this case, you may be asked for some specific information in order to verify/confirm who you are before we reset your password or make any other account changes.
For your reference, please view the sample Phishing email.