Fraudulent or Unauthorized Transactions


Responsibilities of the Cardholder:

  • To monitor their card frequently to identify any possible fraudulent activity
  • To contact the supplier to have any fraudulent or unauthorized charges reversed
  • To contact Scotiabank Customer Service 1-888-823-9657 to report the activity
    and identify valid/invalid charges. Scotiabank will then forward dispute documents
    to the cardholder for signature and a new card will then be issued.