Fraudulent or Unauthorized Transactions
Responsibilities of the Cardholder:
- To monitor their card frequently to identify any possible fraudulent activity
- To contact the supplier to have any fraudulent or unauthorized charges reversed
- To contact Scotiabank Customer Service 1-888-823-9657 to report the activity
and identify valid/invalid charges. Scotiabank will then forward dispute documents
to the cardholder for signature and a new card will then be issued.