Updated Jan. 8, 2021  

Important information about self-isolation in residence

Please read the following information very carefully. Contact Residence Life Manager Karen Geldart at 364-2121 (office) or kgeldart@mta.ca if you have any questions or concerns.

Students will not be permitted to move freely throughout the residence or to socialize during the 14-day self-isolation period. Common areas, including laundry facilities, lounges, study areas, and kitchens will be closed during self-isolation. A schedule for outdoor time will be provided in your room. Online programming is also being developed to keep students engaged and entertained during this self-isolation period. In case of a fire alarm, students must wear a mask and exit the building at the closest designated exit, keeping in mind physical distancing when exiting and returning to the building.

Health ambassadors will monitor outdoor time for all on-campus students. They will also deliver mail and other packages to self-isolating students.

Staff have prepared many events and activities for students to participate in during self-isolation. There are fitness classes, yoga classes, self-care sessions, cultural conversations, movie nights, trivia and more. You’ll be able to access the full schedule and to find out all about self-isolation programming in the following ways:

Looking for a creative outlet while self-isolating? Receive a personalized MAKERmatic Kit delivered to your residence room! Sign up at owensartgallery.outgrow.us/makermatic-2021

You can also get books from the library delivered to your residence room as you complete your self-isolation.

In the event of an emergency, such as difficulty breathing, please contact 911 and then, if possible, Campus Security at 364-2228.


If you feel you have symptoms of COVID-19, contact Tele-Care (811 if dialing from a New Brunswick phone number, 1-877-795-3773 if dialing from an out-of-province number). Please be sure to disclose to them that you are currently in isolation. Alternatively, you can fill out the Government of New Brunswick’s online assessment to see if you will need to be tested. Please also contact health@mta.ca to notify them that you are feeling unwell and let them know the symptoms you are experiencing.

As part of New Brunswick Public Health requirements, a Mount Allison staff member is required to call every student in self-isolation a minimum of four times. They will go through a series of questions with the student and do a check-in with them. The call will last approximately 15 minutes each time. The calls will be conducted through MS Teams, where possible. If a student does not have a laptop or smartphone on which they can download MS Teams, the student can be contacted by phone. New Brunswick Public Safety will also call students daily during the self-isolation period. In addition to these phone calls, students will also be required to complete a self-isolation questionnaire each day for the full 14 days on Moodle.  

If you do not have a phone that will be active during the self-isolation period, please contact housing@mta.ca

The Mount Allison Residence Life team will continue to help you in any way they can while you are in isolation. You can contact a don in your building by calling or e-mailing them. Although the don will not be able to enter your room to speak to you in person, they can assist you with questions, noise concerns, referrals, or other residence issues you would like to discuss.

Please contact the Meighen Centre at accessibility@mta.ca to assist you with all of your academic questions or concerns.

Meals will be delivered to you twice a day. Continental breakfast items, snacks, and bottled beverages will regularly be delivered to your room. Meals will be provided in takeout containers that will not need to be returned/collected or washed. Meals will be placed outside your room at approximately 1 p.m., and 5:30 p.m. Staff will knock on your door and announce that they have delivered the meal. Shortly after, we ask that you open your door just enough to retrieve the meal and take it inside your room. Food deliveries will only be left outside your door for a maximum of one hour for food safety reasons and then it will be removed and discarded. Please use your mini fridge to keep any leftovers at a safe temperature.

Meal selections

  • Download the Hey Chef app
  • Use the five-digit access code provided to you to set up your sign in
  • Order all three meals by 2:30 p.m. for the following day
  • If there are any concerns with your meals, please e-mail dining@mta.ca

Garbage bags have been supplied. Please place all food or other garbage in the bags provided. When your garbage is ready for pick up, place it outside your door. Custodians will come by daily.

Laundry service will be provided on Jan. 15 or 16, depending on your room location. Each student may have up to two loads of clothing laundered by the University at no charge. Please see the laundry slip provided in your room for further details. 


Card access has been provided with temporary key cards. Please take your key card with you in the event of a fire alarm.

Please refrain from consuming any alcohol/drugs or other intoxicants while in isolation.

All residence rooms were equipped with cleaning supplies in the fall and the rooms of new arrivals will also be stocked with cleaning supplies. Please use these to keep your washroom clean and comfortable during your stay. Using the paper towel provided, spray the cleanser on the sink, bathtub/shower, and toilet liberally, let sit for a minute and wipe clean. Please keep cleanser away from your face/eyes. Dispose of the paper towel in the garbage bags provided.

Please do not order local food as these deliveries cannot be made to you. You can order necessary and emergency items, as well as non-perishables, from local merchants by phone or order online with credit card with your delivery address as 62A York Street — they must be dropped off at the Bookstore loading dock. We will deliver these orders, and any other online orders delivered by Canada Post and courier trucks, to you during isolation time only. Please be advised that the Bookstore will be closed for deliveries from Dec. 23 to Jan. 3, inclusive.

Self-isolation supports

  • During the self-isolation period, students will have access to a range of virtual programs.
  • Students will be encouraged to draft their own mental health and wellness support plan prior to their arrival on campus.
  • Staff and volunteers will assist with conducting regular (virtual) check-ins with students who are self-isolating.
  • Dons will be available virtually to respond to student concerns.