Updated Sept. 8, 2020

Services & supports 

Mount Allison is taking steps to ensure health and safety during the delivery of student support services this fall, including the use of face masks, ensuring physical distancing, and offering virtual services where possible.

More information on service delivery in each area is listed below.


Academic advising


Academic support

  • Writing Resource Centre
    • writing support will be booked through the Nimbus tutoring app, with one-hour writing sessions held virtually through Nimbus or Teams
    • the tutoring app will launch soon — until then, e-mail a Word doc copy of your work to wrc@mta.ca and a writing tutor will get back to you with feedback and suggestions within 48 hours
     
  • Peer tutoring
    • peer tutors can be booked online through the Nimbus tutoring app
     
  • Academic coaching
    • individual academic coaching is available — e-mail Shelly Colette at scolette@mta.ca to set up an online coaching session
     
  • First generation programming
    • supports tailored for students who are the first from their family to go to university
    • supports include a student club and a faculty mentor program
    • e-mail Shelly Colette at scolette@mta.ca for more information
     

For more information about services offered by the Academic Support Office, contact Shelly Colette, manager of academic support services, at scolette@mta.ca


Bookstore

  • Open Monday to Friday, from 8:30 a.m. to 4 p.m., for students, faculty, and staff to purchase textbooks and merchandise and to provide printing and shipping services
  • The bookstore remains closed to the public

Counselling Services

  • All counselling sessions will be conducted remotely, either by phone or using Zoom for Healthcare
    • To schedule an appointment Monday-Friday 8:30 a.m.-4:30 p.m., e-mail wellness@mta.ca  
     
  • Virtual walk-in sessions will be offered on Mondays and Tuesdays from 1 p.m.-4 p.m. and Thursdays from 5 p.m.-8 p.m. (Note - for the week of Sept. 8, virtual walk-in sessions will take place Tuesday to Friday, 9 a.m.-4 p.m.)
    • To access virtual walk-in counselling services, e-mail wellness@mta.ca and you will be sent a secure Zoom for Healthcare link to connect with a counsellor
     

Computing Services


Experiential Learning & Career Development 

  • Appointments are available by Teams meeting, phone, or e-mail
  • E-mail careers@mta.ca to book an appointment
  • Visit mta.ca/expl to explore your career and experiential opportunities

Financial aid


Health Services

  • Health services for Mount Allison students are available by appointment only
  • Appointments will be conducted by
    •  phone
    •  virtually through Microsoft Teams (with or without video)
    •  in-person at the Wellness Centre when deemed essential
     
  • Book an appointment by calling (506) 364-2163 or e-mailing wellness@mta.ca; appointments are available with:
    • registered nurse/educator — Monday–Friday 9 a.m.-12 p.m. and 1 p.m.-4 p.m.
    • physician — twice a month on Thursday afternoons 1 p.m.-5 p.m.
     

Indigenous student support

  • Mawita'mkw will be open for students practising physical distancing guidelines — a maximum of eight students will be permitted in the centre at any given time; priority will be given to Indigenous students
  • Students who need to access the food bank located in Mawita'mkw may do so
  • Patti Musgrave Quinn may be reached by e-mail at pmusgrave@mta.ca, by calling (506) 364-2127, or via the Mount Allison Indigenous Student Support Group Facebook page
  • Face-to-face meetings are possible by appointment with appropriate physical distancing procedures

International Centre

  • closed to drop-in visits
  • staff are available virtually by appointment
    • for immigration advising and other international student services, contact the international student advisor, Christa Maston, at cmaston@mta.ca
    • for study abroad and exchange inquiries, contact the international affairs co-ordinator, Robin Walker, at rwalker@mta.ca
    • for English Academic Bridging Program inquiries, contact the manager of international pathway programs, Daniela Fernandez, at dafernandez@mta.ca
     

Libraries & Archives

For more details about library services this fall, visit the library's update on fall term library services.

  • The basement, ground, and main levels of the R. P. Bell Library and the Music Library will be open beginning Sept. 8 — for hours see the libraries' hours page
  • To spend time in the library, you will need to book a seat or a room; students will be able to book a study table, carrel, computer workstation, or group study room (subject to occupancy restrictions) for three to four-hour time slots using an online booking system  
  • The stacks are closed to visitors — book and other materials can be requested through the Library to Go service through one of the following options:
     
  • The Research Help Desk is providing virtual services; librarians are available by:  

Meighen Centre

  • Staff are available to meet with students virtually, by phone or video conference, during regular business hours (8:30 a.m.-4:30 p.m.)
  • In-person appointments can be booked if deemed necessary following a virtual meeting
  • Students who are already registered with the Meighen Centre can book an appointment online through the Accommodate software system  
  • For assistance on booking an appointment through Accommodate, view the appointment booking tutorial (YouTube)
  • Students who are new to the Meighen Centre can request information or book an appointment by e-mailing accessibility@mta.ca 

 Owens Art Gallery


Registrar's Office

  • Front counter service has been suspended until further notice — in-person assistance is available through advance request by e-mailing regoffice@mta.ca
  • Questions, including requests related to your account or student loans, can be directed to:
    • E-mail: regoffice@mta.ca  
    • Phone: (506) 364-2269 — Monday-Friday 10 a.m.-12 p.m. and 1 p.m.-3 p.m.
     

For a full list of student services provided by the Registrar’s Office, please visit mta.ca/registrar, and be sure to check out the ‘Forms’ page.


SHARE

  • the SHARE advisor is available for virtual (MS Teams) or in-person appointments
  • call or text: (506) 540-7427 
  • e-mail: share@mta.ca
  • if you are in crisis, call 911 or the Southeast Sexual Assault Centre at 1-844-853-0811

Student Life Office

  • staff are available by appointment
  • to book an appointment: contact Tina Warren at studentlife@mta.ca, (506) 364-2255, or via MS Teams

Study & online learning spaces

A number of locations have been set aside as spaces for students to use for study or to attend an online class while they are on campus. These spaces are:  

  • Avard-Dixon 116
  • Avard-Dixon 230
  • Crabtree 202
  • Gracie’s
  • The Pond
  • Tweedie Hall (in the Wallace McCain Student Centre)  

Note that these spaces are available to students on a ‘first come, first served’ basis (no booking required). Due to regulations for physical distancing, each room can accommodate fewer people than in previous years; the ‘COVID capacity’ is marked clearly on signs in each space.