General Guidelines for the Evacuation of Persons Requiring Assistance

Supervisors, building and floor wardens, and classroom instructors are expected to supervise the safe removal of persons requiring assistance if a building must be evacuated.

Persons who may require assistance if a building must be evacuated are encouraged to notify their supervisors, their building or floor wardens or their classroom instructors of the assistance that they may require. Should an evacuation be necessary, persons who require assistance should inform those near to them that they require assistance.

For Mobility Impaired Persons:

The person in charge of each class, meeting, or other activity must:

a. Ensure that each person with this disability receives assistance from two helpers. The helpers assist this person to proceed to the nearest safe exit.

  • i. If the person with the mobility impairment is unable to negotiate stairways and/or evacuate the building without additional assistance, the helpers should move the person to as safe a location as possible (on the floor in the corner of a room near a window).
  • ii. The helpers should immediately evacuate the building and provide the person’s location to the Fire Department, who will complete the rescue.

b. Ensure that the Building Warden is made aware of the person and their needs.

For Visually Impaired Persons:

The person in charge of each class, meeting or other activity must:

a. Explain the nature of the emergency quickly and clearly.

b. Guide the person to the nearest safe exit and escort them to the ground level exit.

c. Having reached the designated assembly area, ask the person whether he/she need any further assistance. Ensure that the Building Warden is made aware of the person and their needs.

For Hearing Impaired Persons:

The person in charge of each class, meeting or other activity must:

a. Explain the nature of the emergency, either by speaking clearly and slowly, or by writing a note.

b. Guide the person to the nearest safe exit and escort them to the ground level exit.

c. Having reached the designated assembly area, ask the person whether he/she need any further assistance. Ensure that the Building Warden is made aware of the person and their needs.

For Persons with Non-visible Disabilities:

Non-visible disabilities can include communication, cognitive, sensory, mental health, learning, or intellectual disabilities in which a person’s ability to respond to an emergency is restricted.  

Having identified or been informed of a person who needs special assistance during an evacuation, supervisors and instructors should plan for such an eventuality in consultation with the person concerned.