Updated Sept. 16, 2020

For updates on University operations, please visit mta.ca/fall2020.

For information specific to employees, please visit the COVID-19 employee information page.

About COVID-19

What are the symptoms of COVID-19?
The most recent information on symptoms and treatment for COVID-19 can be found at: https://www2.gnb.ca/content/gnb/en/departments/ocmoh/cdc/content/respiratory_diseases/coronavirus/AboutCoronavirus.html

How many confirmed cases of COVID-19 are there in New Brunswick? 
The most current information on the number of confirmed cases in New Brunswick can be found on the Government of New Brunswick's website: https://www2.gnb.ca/content/gnb/en/corporate/promo/covid-19/maps_graphs.html 

We remain in continual contact with New Brunswick Public Health, who are keeping us informed about any confirmed cases in our community.

Steps to take if you are feeling ill

What should I do if I am feeling ill?
If you are experiencing symptoms of COVID-19 you should call Tele-Care at 811. This provides access to bilingual, registered nurses 24 hours a day, seven days a week. They will assess your situation, offer advice, and determine whether or not testing for COVID-19 is required. NOTE: If you are calling from a cell phone with a non-New Brunswick phone number, use the local toll free line, 1-877-795-3773, instead of 811.

New Brunswick Public Health has also created a symptom checker for those experiencing symptoms associated with a health problem that is not related to COVID-19:

Should I go to the hospital, a doctor’s office, or the Wellness Centre if I think I have COVID-19?

No, you should call Tele-Care at 811 and follow their instructions. Going to the Wellness Centre, a hospital, or a doctor’s office first, without calling 811, may spread an infection to other people. If you call 811 and they suspect you may have COVID-19, they may want you to go to the hospital for testing. In that case, arrangements will be made so that you do not come in contact with other patients. You will also be given directives on what to do to self-isolate and New Brunswick Public Health will call you daily to monitor your situation. NOTE: If you are calling from a cell phone with a non-New Brunswick phone number, use the local toll free line, 1-877-795-3773, instead of 811.

Self-assessment tools
New Brunswick Public Health has developed a self-assessment tool to help you determine whether you may need further assessment or testing for COVID-19.

The tool does not provide medical advice and is not a substitute for professional medical advice, diagnosis, or treatment. It is intended for self-assessment purposes only.

The Government of Canada has also developed a self-assessment tool.

If you need a medical appointment, you can now connect with a New Brunswick physician online through eVisitNB. The service is currently free to anyone located in New Brunswick.

For more information on how to book an appointment, see eVisitNB’s step-by-step guide at: https://www.evisitnb.ca/how-it-works

Staying healthy & preventing the spread of infection

What precautions can I take to stay healthy and prevent the spread of infection?
To prevent the spread of any illness, including COVID-19, health agencies advise:

  • Wash your hands frequently for at least 20-30 seconds using soap and water.
  • If a sink is not available, an alcohol-based hand sanitizer, with a minimum 70 per cent alcohol content, can be used to clean hands if they are not visibly soiled. If they are visibly soiled, you can use an alcohol-based disposable hand wipe to remove the dirt and then use an alcohol-based hand sanitizer.
  • Do not touch your eyes/nose/mouth with unwashed hands.
  • When you sneeze or cough, cover your mouth and nose with a disposable tissue or the crease of your elbow, and then wash your hands.
  • Clean and disinfect high-touch surfaces such as your phone, electronics, remotes, door handles, and other personal items regularly — the Public Health Agency of Canada recommends regular household cleaners or using one part bleach to nine parts water.
  • Stay home when you are ill to avoid spreading the illness to others and self-isolate as required.
  • Avoid close contact with people who are sick with an infection.
  • Avoid mass gatherings and work or study from home when possible.

If you are feeling anxious or are worried because of the news about COVID-19, we encourage you to contact the Wellness Centre (wellness@mta.ca) or Anne Comfort, director, accessibility and student wellness (acomfort@mta.ca).

Should I wear a homemade mask or face covering if I have to go out?
Public health agencies recommend the use of non-medical or homemade masks or face coverings as an additional protective measure when in public and physical distancing is not always possible. Wearing a face covering does not replace other health measures in place. Non-medical masks are required on the Mount Allison campus.

Please see the Public Health Agency of Canada’s page for specific information around types of masks, materials, use and maintenance: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/about-non-medical-masks-face-coverings.html

You can also find out more in this Q&A with Dr. Jennifer Russell, New Brunswick's chief medical officer of health: https://www.msn.com/en-ca/news/canada/your-questions-about-face-masks-answered-by-new-brunswicks-top-doctor/vi-BB12p8JI

What is physical distancing?
Regional, national, and international public health agencies are encouraging physical distancing to help minimize the spread of COVID-19. The following information has been compiled from the Public Health Agency of Canada , New Brunswick Public Health , and the World Health Organization.

Please follow Public Health guidelines and procedures around health safety and visit the sites above for the latest information and advice from medical professionals.


Physical distancing measures are approaches taken to minimize close contact with others in the community and can include:

  • avoiding crowded places and non-essential gatherings
  • avoiding common greetings, such as handshakes
  • limiting contact with people at higher risk (e.g. older adults and those in poor health)
  • keeping a distance of at least 2 arms lengths (approximately two metres or six feet) from others

What's the difference between self-monitoring, self-isolating, and isolation?

The Public Health Agency of Canada has provided information on self-monitoring, self-isolation, and isolation and what individuals should do based on their own circumstances. The New Brunswick government also has a similar site with information on self-monitoring, self-isolation, and isolation.

Any individuals arriving in New Brunswick from outside the province are being asked to self-isolate for 14 days.  


Know the difference poster